What’s Next? - Life and Health Insurance Product Development Beyond COVID-19
What’s Next? - Life and Health Insurance Product Development Beyond COVID-19
What’s Next? - Life and Health Insurance Product Development Beyond COVID-19
19 October 2022 Virtual Seminar via Zoom
Spaces Available
CPD Hour(s): 1
CPD Hour(s): 1

The COVID-19 pandemic forced rapid adaptation and created a fast-moving environment throughout the life and health insurance industry, accelerating innovation and new product development trends around the world. While some innovations are only temporary, some are likely to stay.

Lockdown measures disrupted the industry’s normal operations – restricting face-to-face meetings between advisors and clients, limiting the ability to sell fully-underwritten insurance (as paramedical exams and labs were no longer available), and causing an economic downturn and reduced consumer spending.

From an insurance product development and innovation standpoint, a few major changes occurred that, based on proven success and business needs in certain markets, are expected to remain and expand to a wider audience. These changes include modification to risk selection criteria to maintain new business volumes, adaptation of traditional advisor-led distribution, and successful introduction of new and diversified distribution models. In addition, there is growing interest in maximizing both the value of in-force through cross-selling and upselling, as well as recognition of the inherent value in existing customer bases.

The Actuarial Society of Hong Kong
Registration Policy
1.Registration will only be confirmed upon receipt of full payment, on a first-come, first-served basis. To qualify for any special rate (e.g. early-bird rate), if any, please settle the full payment by the prevailing deadline. Otherwise, the outstanding registration fee will automatically be changed to the regular rate.
2.For ATM/bank transfer, all bank charges (including any local and overseas charges) should be borne by registrants and cannot be deducted from the registration fee. Please give instructions to your bank to this effect if charges are deducted from the registration fee, the registrant will have to reimburse the difference to the ASHK upon arrival at the event.
3.An official e-receipt will be sent by email and uploaded to the “Login Area” on the ASHK website (click “Payment History”) within 1-2 weeks after the payment has been verified.
4.Upon successful registration with payment, registrants will receive a confirmation email. A reminder email will also be sent prior to the event. If registrants did not receive the confirmation email and reminder from the ASHK, it is the registrants’ responsibility to contact the ASHK Office to confirm their seats.
5.By registering, registrants agree that their personal data provided will be used by the ASHK for administration and management purposes relating to this event and other activities supported by ASHK or relevant to the actuarial profession. Registrants can request not to disclose their personal data and opt out from receiving the ASHK’s general mailings by emailing to the ASHK Office: info@actuaries.org.hk.
6.An official e-certificate of attendance will be emailed to all registrants who attend the entire webinar and complete the evaluation form and also uploaded to the “Login Area” on the ASHK website (click “CPD Record” > “Event Log & Attendance Certificate”) within 1-2 weeks after the event.
Adverse Weather Policy
Unless specified,
1.When Typhoon Signal No. 3 or below/ Amber or Red Rainstorm Warning is in force, all events will be held as scheduled.
For events that have not started yet:
If Typhoon Signal No. 8 or Black Rainstorm Warning is in force after
7:00 am - morning and/or full-day events that start from 9:00 am will be cancelled.
10:00 am - luncheon events will be cancelled.
12:00 noon - afternoon events that start between 2:00 pm and 6:00 pm will be cancelled.
4:00 pm - evening event that start from 6:00 pm will be cancelled.
The ASHK will re-schedule the event if possible. If participants cannot join the event on the re-scheduled date, registration fee will be refunded. If the event cannot be re-scheduled, registration fee will be refunded.
For events that are in progress:
When Typhoon Signal No. 8 or above is hoisted, the event must be halted immediately. Participants should leave the venue when it is safe to do so.
When Black Rainstorm Warning is in force, the event will continue as scheduled. Participants are advised to remain where they are.